Insights

The member firms of Cordence Worldwide make waves. Browse through our white papers, media, and perspectives.

  • Designing a Better Customer Support Model in Telecom

    15 May 2018
    North Highland, Member Firm (US and UK)
    Designing a Better Customer Support Model in Telecom

    North Highland considers how Telecommunications companies must adapt in the face of changing industry dynamics, increased competition from digital services, and a historically negative reputation for customer support in this perspective.


  • Interview with Dr. Gerlinde Leichtfried-Dehn, AIDA Cruises

    16 January 2017
    Horváth & Partners, Member Firm (Germany)
    Interview with Dr. Gerlinde Leichtfried-Dehn, AIDA Cruises

    Dr. Gerlinde Leichfried-Dehn of AIDA Cruises speaks to digitization's role in the cruise industry in this Horváth & Partners interview.