Insights

The member firms of Cordence Worldwide make waves. Browse through our white papers, media, and perspectives.

  • Operations Management - The Forgotten Management Discipline

    09 December 2019
    Valcon, Member Firm (Denmark)

    They are experiencing increasing case handling times, insurmountable case piles and dissatisfied customers, and managers and employees experience increasing work pressure and absence. Many view digitalisation as the solution to these challenges, but there is still few and far between examples of digitalisation initiatives solving operational challenges right here and now. This means there is a need for something different, something more.

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