Insights

The member firms of Cordence Worldwide make waves. Browse through our white papers, media, and perspectives.

  • How to identify opportunities on after-sales services

    16 February 2017
    Alfa Consulting, Member Firm (Spain)

    After–sales service is a key element for many companies. Every time a sale takes place, we have the opportunity –or the obligation, depending on how you look at it – to offer customers a service. By taking advantage of this opportunity we gain a better understanding of our customers’ needs and motivations.

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